How can I troubleshoot my hearing aids?

Ear Wax

The number one cause of hearing aid failure is ear wax debris in the speaker opening of the hearing aid, the small hole in the hearing aid that goes into your ear. If your hearing aid stops working, first check this part of the hearing aid to be sure that it is free of any ear wax or other debris. Use the brush or the pick that came with your hearing aid to carefully remove the blockage. Hearing aids should be inspected and cleaned daily to prevent problems. If you have a chronic problem with wax build-up, your audiologist may offer other solutions.

Weak or Dead Battery

The second most common cause of hearing aid failure is a depleted or weak battery. Test your battery or replace it with a fresh battery.

If you have cleaned the hearing aid and replaced the battery and your hearing and continues to malfunction, contact your audiologist. If you do not have an audiologist, please contact us. We’ll be happy to help!

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Audiology Professionals

Audiology Professionals